Privacy Policy | Supertechs AI

Effective Date: April 1, 2026

Supertechs AI (“Company,” “we,” “us,” or “our”) is committed to protecting your privacy and ensuring you have a positive experience while browsing our website at supertechs.ca (“Website”) and using any of our services, including but not limited to AI automation, robotic process automation (RPA), lead generation, and SEO automation consulting (“Services”). This Privacy Policy outlines our personal information handling practices for both online and offline data.

By accessing or using our Website and/or Services, you acknowledge that you have read and agree to be bound by the terms of this Privacy Policy. We encourage you to read this policy carefully to ensure you understand our privacy practices.

We adhere to the following principles to protect your privacy:

We do not rent or sell your personally identifiable information to third parties for marketing purposes.
We share your contact information with another party only with your explicit consent or as required to deliver our Services.
Any personally identifiable information that you provide will be secured with industry-standard protocols and technology.
We comply with all applicable Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

1. Personal Information We Collect

To provide our Services effectively, we collect information from users in several ways:

a. Contact Forms and Consultation Requests

When you submit a contact form, request a free automation audit, or schedule a consultation, you are required to provide information that allows us to identify and communicate with you. This may include your full name, email address, phone number, company name, job title, and details about your automation needs or business processes (“Personally Identifiable Information”). Providing this information is voluntary, and you acknowledge that it enables us and our team to respond to your inquiry and provide tailored recommendations.

b. Payment Information

When you engage our Services, we may collect payment information including credit card numbers, billing addresses, or other financial institution details. This information is used solely for billing and payment processing. We use industry-standard, PCI-compliant payment processors and do not store your complete credit card information on our servers. Payment verification and processing are handled by certified third-party payment providers who are contractually obligated to protect your data.

c. Log Files, IP Addresses, and Device Information

Due to the communication standards of the Internet, when you visit our Website, we automatically receive certain technical information. This includes the URL of the site from which you arrived and the site to which you navigate when you leave, your Internet Protocol (IP) address, your computer operating system, browser type and version, device type, screen resolution, and the name of your Internet Service Provider (ISP). This information is used to analyze overall trends, administer the site, track user movement in aggregate, and improve our Services. The linkage between your IP address and your Personally Identifiable Information is not shared with third parties without your permission or except when required by law.

d. Cookies and Tracking Technologies

Like most websites, Supertechs AI uses cookies, web beacons, and similar tracking technologies to improve the quality of our Services. Cookies are small text files stored on your device that help us understand how you interact with our Website.

We use the following types of cookies:

Essential Cookies: Required for the basic functionality of our Website, such as maintaining your session and security.
Analytics Cookies: Help us understand how visitors interact with our Website by collecting information about pages visited, time spent, and navigation patterns. We use tools such as Google Analytics and Google Site Kit for this purpose.
Marketing Cookies: Used to deliver relevant advertisements, measure campaign effectiveness, and track conversions across platforms.

You can control cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality and user experience of our Website. We do not use Personally Identifiable Information to target advertisements.

2. How We Use Your Information

We use the information we collect for the following purposes:

To respond to your inquiries and provide the Services you have requested
To prepare automation audits, ROI projections, and custom proposals
To process payments and manage your account
To send you relevant updates about our Services, including newsletters and automation tips (only with your explicit consent)
To improve our Website, Services, and overall user experience
To analyze website traffic and usage patterns for internal business purposes
To detect, prevent, and address technical issues or security threats
To comply with applicable laws, regulations, and legal processes

3. Sharing and Disclosure of Information

We do not sell, rent, or trade your Personally Identifiable Information to third parties. We may share your information only in the following circumstances:

a. Service Providers

We may share your information with trusted third-party service providers who assist us in operating our Website and delivering our Services, including but not limited to cloud hosting providers, email delivery services, payment processors, analytics platforms, and CRM tools. These providers are contractually obligated to protect your information and use it solely for the purposes we specify. They do not retain, share, or use your Personally Identifiable Information for any other purpose.

b. Legal Requirements

We may disclose your information if required to do so by law, court order, or government regulation, or if we believe in good faith that such disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

c. Business Transfers

In the event of a merger, acquisition, reorganization, or sale of all or a portion of our assets, your Personally Identifiable Information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our Website of any change in ownership or uses of your personal information.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, destruction, or accidental loss. These measures include encrypted data transmission (SSL/TLS), secure server infrastructure, access controls, and regular security assessments.

While we strive to use commercially acceptable means to protect your Personally Identifiable Information, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security but are committed to maintaining the highest standards of data protection in accordance with industry best practices.

5. Data Retention

We retain your personal information only for as long as is necessary to fulfill the purposes for which it was collected, to provide our Services, to comply with our legal obligations, resolve disputes, and enforce our agreements. When personal information is no longer required, we securely delete or anonymize it in accordance with our data retention policies.

6. Your Rights and Choices

Under PIPEDA and applicable Canadian privacy legislation, you have the following rights regarding your personal information:

Access: You may request access to the personal information we hold about you and receive a copy of that information.
Correction: You may request that we correct or update any inaccurate or incomplete personal information.
Withdrawal of Consent: You have the right to withdraw your consent to the processing of your personal information at any time by providing us with written notice. Please note that withdrawal of consent will not be retroactive and may affect our ability to provide certain Services to you.
Deletion: You may request the deletion of your personal information, subject to certain legal exceptions and retention requirements.
Opt-Out: You may opt out of receiving marketing communications from us at any time by clicking the “unsubscribe” link in any email or by contacting us directly.

To exercise any of these rights, please contact us at hello@supertechs.ca. We will respond to your request within 30 days.

7. Third-Party Links

Our Website may contain links to third-party websites, tools, or services that are not owned or controlled by Supertechs AI. This Privacy Policy applies only to our Website and Services. We do not exercise control over third-party websites and are not responsible or liable for their privacy practices or content. We encourage you to review the privacy policies of any third-party websites you visit before providing them with personal information.

8. Children’s Privacy

Our Website and Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a minor, we will take immediate steps to delete such information from our records. If you believe a child has provided us with personal information, please contact us at hello@supertechs.ca.

9. International Data Transfers

Our Website and Services are operated from Canada. If you are accessing our Website from outside of Canada, please be aware that your information may be transferred to, stored, and processed in Canada. By using our Website or Services, you consent to the transfer of your information to Canada and acknowledge that Canadian data protection laws may differ from those in your jurisdiction.

10. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. If we make material changes, we will notify you by updating the “Effective Date” at the top of this page and, where appropriate, by sending an email notification. Your continued use of the Website or Services after any modifications constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically to stay informed about how we protect your information.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Supertechs AI
Email: hello@supertechs.ca
Website: supertechs.ca
Location: Ontario, Canada

We will respond to all privacy-related inquiries within 30 business days.